Committed to growth—personal, professional, and technical.

Bringing Experience and Efficiency to Client Service

Jennifer O’Brien brings more than 15 years of customer service experience across multiple industries, with a strong background in client relations, operational efficiency, and technical support. Her diverse career path has equipped her with the skills to navigate complex challenges while keeping the client experience at the center of everything she does.

A Commitment to Growth and Compliance

Jennifer is currently completing her Bachelor of Science in Computer Technologies with an emphasis in Networking at American Military University. Her academic work complements her hands-on experience, particularly in IT systems and network management. Her career includes several years in the health insurance sector, where she supported administrative operations before moving into IT and compliance roles. There, she created and led training programs focused on HIPAA regulations and data security, reinforcing organizational best practices and regulatory compliance.

Why Jennifer Stands Out

Jennifer is known for her team-oriented approach, problem-solving mindset, and ability to connect technical expertise with day-to-day service. Her cross-functional experience allows her to support both internal teams and client-facing needs with clarity, care, and precision.

Life Beyond the Office

Originally from San Diego, Jennifer is passionate about football, traveling, and staying active at the gym. Whether she’s exploring new places or training for personal goals, she brings a drive for excellence and balance that carries into every area of her life.

A Note from Jennifer

“I believe that strong service starts with understanding—whether it’s a system, a process, or a person. My goal is to bring thoughtful solutions to the table and help create an environment where both clients and teams can thrive.”