Our Team
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Richard David James
Founder & CEO
Richard James embarked on his journey in the insurance industry, achieving remarkable success over a span of four years. In 1984, driven by his vision to provide comprehensive financial solutions, he established Financial Services of America. Richard’s aim was to support clients in every facet of their financial lives, encompassing insurance, investments, tax planning, retirement, and estate planning.
With Richard at the helm, FSA has flourished into one of Michigan’s leading and esteemed financial service firms. His exceptional leadership earned him the prestigious title of Entrepreneur of the Year, while cultivating a thriving organizational culture that has consistently secured the Top Workplace award in Michigan for an impressive twelve consecutive years.
Our Advisors and Insurance Professionals
Department Heads
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Darci Barrera
Director of Operations & Finance
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Brandon James
Director of Insurance
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David James
Director of Sales
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Monica Polus
Director of Client Services & HR
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Nicholas Shaheen, CFP®, CIMA®
Chief Compliance Office, Financial Advisor
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Jason Swinney
Director of Marketing & Technology
Customer Service Team
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Sarah Apostol
Support Staff
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Heide Ashman
Support Staff
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Erica Brooks
Support Staff
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Alexandra Bruner
Support Staff
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Elizabeth Shivers
Support Staff
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Samantha Crowley
Support Staff
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Genna Daniels
Support Staff
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Kylie Davidson
Support Staff
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Catie Gilmore
Financial Team Lead
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Adriana Hammond
Support Staff
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Veronica Jakubiak
Support Staff
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Lily Marrs
Support Staff
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Bonnie Nixon
Support Staff
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Rosette Panares
Support Staff
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Debra Rakus
Support Staff
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Emily Ringle
Support Staff
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Lauren Snyder
Support Staff
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Gina Vila
Support Staff
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Jaclyn Zawicki
Support Staff
Support Staff
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Daniel Collins
Accountant
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Laurie Distort
Administrative Assistant
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Katie Hussein
Brand Director
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Carl Popko
Recruiter
Core Values
A company is only as good as its people. We only employ those who uphold our core values. Our core values are our set of guiding principles that define the qualities we expect from everyone who works at FSA. These values ensure our clients receive the best possible financial planning and service.
World-Class Service: Vastly exceed clients’ expectations and build brand loyalty as a result.
Dedication: Be committed to your success—goals, career, and family.
One Team, One Goal: Work together for the prosperity of our clients and the company.
Driven: Aim to improve oneself, and demonstrate initiative in supporting the goals and overall strategy of the company.
Great Attitude: Enjoy what you do and embrace change.
MAIN OFFICE
50 West Big Beaver
Suite 500
Troy, Michigan 48084
tel. 800-977-9292